By Bipin Dhungana | April 10, 2025
If you are a government contractor selling to government marketplaces like GSA Advantage as well as trying to boost your presence on commercial marketplaces like Amazon and Walmart, managing a robust product catalog across all three channels is a big problem.
Synchronizing your product catalogs to accurately reflect product descriptions, following mandatory compliances of government agencies, and resolving errors that come with the catalog management process are some of the things that you need to be concerned about.
As such, this guide is designed to specifically help you sync your product catalogs across platforms like Amazon, Walmart, and GSA while helping you reduce errors and leverage the uniqueness of these platforms to boost your sales.
Let's get started.
One of the things that many customers find extremely frustrating is inaccuracy in product listings across different catalogs in multi-channel sales.
Imagine you are a customer and see a business’s catalog showing a certain price for a product on Amazon and a different price on Walmart. This instantly raises alarm bells in your mind making you think the business is inconsiderate, lazy, or outright fraud.
This is especially severe in the case of government contractors, who are pre-vetted and generally enjoy the reputation of being good businesses.
Setting aside the damage to reputation, in severe cases, government contractors have to face penalties, or even have their contracts canceled, making their years of efforts of getting a federal contract and selling on the government marketplace go down the drain.
This is just one example of incorrect pricing across multiple catalogs which could have been avoided with proper syncing.
Many other problems like overstocking or understocking, inaccurate product descriptions, customer complaints, etc. are bound to come up with an unsynced catalog, harming the business across different levels including, but not limited to; damage to reputation, loss of revenue, penalties, and even legal actions.
However, a well-synced catalog ensures a business remains reputable and compliant by:
Recommended: Manage your product catalogs for B2B and B2G sales
Since syncing catalogs across platforms is very important, so why do most businesses struggle with it? This comes down to the severe problems that businesses encounter when trying to perform an effective synchronization.
Here are some of them:
Unique Marketplaces Requirements
Each marketplace (Amazon, Walmart, and GSA) has a unique requirement on how they want you to display your product catalogs on their platform.
For example,
These are only some of the many differences each platform requires out of their product catalogs.
Many other essential items like SKUs, product descriptions, UPCs, Pricing, etc. need to be displayed differently on each of these catalogs making effectively syncing the catalogs a nightmare for many businesses.
Data Structures Differences
One system wants Excel, another prefers XML or API. Moreover, government marketplaces like GSA Advantage from GSA explicitly require EDI for document exchanges. So, all government contractors must have EDI enabled.
However syncing EDI data throughout different systems of GSA, Amazon, and Walmart poses its own sets of challenges like mapping errors, scaling issues, data transformation issues, etc.
This makes the process of syncing the catalogs complicated.
Inventory Mismatches
You sell out on one platform, but it is still available on others. Mismatches on inventory need to be accurately reflected on all catalogs on all platforms.
If customers purchase certain items only to find out that the items are out of stock, it can lead to severe loss of sales and reputation.
But making sure that data from inventories comes up accurately and in real-time to reflect on the product catalog across different channels is a hard thing.
For example, you have product catalogs for different products you sell and now you have to ensure that the catalogs are up-to-date with accurate data on all sales platforms by getting item information from your inventory system or ERP and instantly showcasing them in your catalog.
Without proper coordination, data exchanges, visibility, and error resolution mechanisms, this process becomes severely difficult.
Compliance Risks
Compliance risks are a major factor for businesses. Failure to comply with the compliance standards outlined by either Amazon, Walmart, or GSA can be a direct cause of getting banned from these platforms.
How to navigate the complexities of syncing catalogs on all these platforms without getting flagged for compliance violations is a major cause of concern for many businesses.
Many government sellers selling on GSA may not be aware of compliance rules for platforms like Amazon and Walmart, causing significant problems when it comes to catalog syncing.
This is also true in federal marketplaces like GSA, where simple incorrect pricing can be a violation.
Also read: EDI Compliance for B2B and B2G E-commerce
Manual Updates = human errors
Updating catalog information manually across the three platforms through Excel sheets, human input, and without automation is a major cause of risks in the modern business environment.
These methods are extremely prone to errors where even a simple typo can cause severe consequences where catalogs show different descriptions for different channels. This can cause compliance violations, customer dissatisfaction, and loss of revenue on a massive scale.
So, using automation to sync catalogs across channels automatically is a must for multichannel sellers. However, many old businesses are still using this method, and it can be challenging to convince them otherwise.
Commerce Network provides a tailored e-commerce SAAS solution built-in with dashboards, EDI compliances, and protocols, as well as specifications to properly ensure catalog sync and management across different B2B and B2G sales channels.
Here are some ways you can use Commerce Network with pre-built ERP and Accounting systems connectors to sync product catalogs across channels.
1. Connect and Use an ERP System for Real-Time Inventory Management
Centralizing inventory management with an ERP system ensures real-time updates across all sales channels. This prevents overselling, reduces backorders, and maintains consistency in pricing and product details.
Steps to Implement:
2. Leverage EDI for Seamless Order & Inventory Flow
EDI (Electronic Data Interchange) automates order and inventory transactions, particularly critical for GSA compliance. It reduces manual effort and ensures accurate inventory deductions post-sale.
Steps to Implement:
Recommended: Complete Guide To Understand EDI
3. Create a Centralized Master Catalog
A centralized master catalog in an ERP system acts as a single source of truth. It streamlines updates and ensures consistency across channel-specific product listings.
Steps to Implement:
4. Resolve Differing Data Requirements Across Platforms
Each platform has unique data requirements (e.g., titles, images, SKUs). Mapping tools ensure compliance while maintaining a unified product database.
Steps to Implement:
5. Handle Data Structure Differences with Smart Mapping and EDI
Platforms use varying data formats (APIs, flat files, EDI). Commerce Network acts as a middleware that converts and maps data to meet channel-specific requirements.
Steps to Implement:
6. Ensure Compliance with Each Platform’s Rules
Compliance with marketplace rules (e.g., GSA’s TAA, and Amazon’s restricted categories) avoids listing rejections and penalties.
Steps to Implement:
7. Eliminate Manual Errors with Automation
Automating catalog updates reduces human errors in data entry, pricing, and inventory adjustments.
Steps to Implement:
Also read: Supply Chain Automation: Why It Matters
8. Use the SaaS Solution for Multi-Channel Selling
SaaS platforms like Commerce Network centralize catalog management, orders, and inventory across channels, simplifying scalability.
Steps to Implement:
9. Enable Two-Way Syncing for Orders and Returns
Bi-directional syncing ensures orders, returns, and inventory adjustments flow seamlessly between platforms and your ERP.
Steps to Implement:
10. Track Sync Health with Dashboards and Alerts
Monitoring sync performance helps identify errors before they impact customers, ensuring uninterrupted catalog accuracy. A personalized dashboard helps with many issues plaguing a business owner in managing catalogs.
Steps to Implement:
Syncing and managing catalogs across platforms like Amazon, GSA, and Walmart does not need to be difficult. With proper tools, effective implementation, and the will to optimize your business environment, it is possible. And with the help of SAAS platforms like Commerce Network, it becomes even more easy. So, start syncing your product catalogs and improve your business revenue.
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